| Below is a list of FAQ's with the most recent ones listed first. |
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When can I expect my package to arrive? by Open Ministry |
Topic: Ordering |
| When can I expect my package to arrive?
After your request has been processed, please allow 2-3 business day(s) for the fulfillment and handling of your order (this time does not include transit time for shipping). Our fulfillment staff takes many ... |
| This article was published on: Thursday 25 August, 2011 |
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What is your shipping policy? by Open Ministry |
Topic: Ordering |
| NOTE: Our packing materials are reusable and recyclable. Please reuse or recycle them properly.
Shipping, processing and handling:
All orders received before 5:00 pm EST Monday through Friday will be processed the next business day, in the orde... |
| This article was published on: Wednesday 09 February, 2011 |
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What is your refund policy? by Open Ministry |
Topic: Ordering |
| Due to the customized nature of your credentials we are unable to accept returns or offer refunds after your order has been processed. Please make sure that you double check the details of your order before you Checkout. All sales are final. Shipping... |
| This article was published on: Wednesday 09 February, 2011 |
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Why was my payment declined? by Open Ministry |
Topic: Ordering |
| On occasion your order might not be successfully processed, this is caused by our Secure processing with 256bit SSL and AVS (Address Verification System). This can happen if the credit card you are attempting to use has a different billing address or... |
| This article was published on: Wednesday 09 February, 2011 |
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I have not received my order. by Open Ministry |
Topic: Ordering |
| Upon successfully completing your request for credentials, you will receive and email with the subject "Order Process", this will contain an Order Number, all the details of your order, including shipping and billing address.
When your order is p... |
| This article was published on: Wednesday 09 February, 2011 |
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How will my name be displayed on my credential? by Open Ministry |
Topic: Ordering |
| Your name will appear exactly as it does in your minister account at the time you request your credentials.
If you have your account name as "JanE doE" this is exactly how your name will be displayed on your the credential.
Make sure that you h... |
| This article was published on: Wednesday 09 February, 2011 |
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How do I request a letter of Good Standing? by Open Ministry |
Topic: Ordering |
| The Open Ministry issued Letter of Good Standing is live signed and notarized document that certifies your Ordination with our ministry.
If you are planning to perform a wedding ceremony or would like to register in New York City, Las Vegas, Hawa... |
| This article was published on: Wednesday 09 February, 2011 |
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How do I request my ordination credential? by Open Ministry |
Topic: Ordering |
| To request your ordination credential you must first be ordained with our ministry.
Please get ordained and confirmation your minister account.
After you have confirmed your minister account click on the store link, and click on the credential... |
| This article was published on: Wednesday 09 February, 2011 |
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How do I make donations? by Open Ministry |
Topic: Ordering |
| To help support our ministry, and to cover any required notary fees, fulfillment personal, and maintainability of our church logs. Please consider donating, if you would like to make a donation, during the check out process. |
| This article was published on: Wednesday 09 February, 2011 |
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How do I order by phone? by Open Ministry |
Topic: Ordering |
| Due to the high volume of calls and the limited staff, we might be able to answer the phone directly.
If you would like to order by phone, please call us (413) 248-7247, Tuesday - Thursday 1pm - 4pm PST
If our automated system answers, be sure... |
| This article was published on: Wednesday 09 February, 2011 |
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